What We Can Learn From High-Profile Outages

The evolution of cloud architectures and their ability to deliver a greater level of efficiency and flexibility has been a hot topic. By now, we’re pretty familiar with the benefits and opportunities that cloud deployments provide IT organizations. But let’s also take a moment to consider some common concerns that deter businesses as they look to moving to the cloud.

Common Cloud Concerns

The most common concerns voiced by organizations are focused around performance and security, and in most cases, they are expressing issues they have experienced in their own data center implementation. Of course, they want to be sure they will retain the same service levels, efficiency and performance, while preserving security as their applications are migrated to the cloud.

Organizations also have concerns about how they will manage multiple data centers in the cloud. They wonder what new tools they will need to monitor their application performance, security and network traffic.

Cloud Outages

Another concern that has been front and center lately has been about cloud outages and the availability of cloud applications. We’re all aware of the benefits to be gained from moving your applications to the cloud, but what happens when your cloud provider’s service goes down?

Specifically due to high-profile outages, some organizations are re-evaluating public cloud offerings and trying to determine if they can do better on their own. It’s left some questions about the inherent benefits of the cloud, leaving organizations to wonder:

  • “Can I bet my business on a shared platform, and still be sure that I can deliver the same or better response times to my customers when I am not in control of the infrastructure?”
  • “How can I protect against security threats to my applications?”
  • “Should I keep the ownership and operation of my data center infrastructure in-house?”

The answer to that last question is no! Despite major cloud outages, the truth is that legitimate cloud providers offer better uptime and business continuity than organizations can achieve on their own. Many services are being moved to the cloud in order to take advantage of the tremendous benefits the cloud provides nowadays: high availability, ability to scale performance, faster deployment times and so on. There’s also the hybrid cloud option, which allows businesses to pick and choose which aspects of their organization they want in the public and private cloud.

Cloud providers have entire teams dedicated to client security – that is their sole focus! In contrast, a business, on its own, is usually unable to dedicate the proper personnel, time and resources to security, and often, they don’t even have the expertise. With a cloud provider, you get a dedicated, knowledgeable team that has both its reputation and your continued business at stake – that’s something these companies cannot risk.

Concerns about outages are true of any IT infrastructure. They’re not just isolated to the public cloud, but also extend to traditional data infrastructures, so it’s important to look at approaches that can solve this problem in any environment – traditional or virtual data center, private or public cloud.

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